Shipping policy
Processing time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email as soon as your order is placed, and a second email with tracking once it ships.
Delivery time
Estimated delivery is 7-12 business days after processing. This is roughly 2-3 weeks in calendar days, including weekends.
Delivery times are estimates, not guarantees. Customs processing, carrier delays, weather, and peak seasons can add time. If your order hasn't arrived within 20 business days of shipping, email us and we'll track it down.
Shipping costs
Shipping costs are calculated at checkout before you pay.
Tracking
You'll receive a tracking number by email once your order ships. Tracking information can take 3-5 business days to begin updating after the label is created. This is normal and doesn't mean your order is lost.
Wrong address
Please double-check your shipping address at checkout. If a package is returned to us because the address was incorrect or incomplete, we can reship it once you cover the reshipping cost.
Lost or damaged in transit
If your package arrives damaged or doesn't arrive at all, email us at sollutinsolve@gmail.com with your order number and we'll make it right.
Contact
ATASH
7777 Greenbriar Drive, Houston, TX 77030, United States
sollutinsolve@gmail.com